Retail Automotive

I’ve had Debbie working with me on restructuring our business for the last 12 months. Having a consultant like Debbie working on this major Change Program for ATS was invaluable.

We successfully migrated eight regional and one Head-office Company into a Shared Service Centre re-engineering the company and processes along the way. She provided experience in change management, program and project management, stakeholder engagement and communications along with business operational and service delivery experience within Order to Cash and Accounts Payable.

Her enthusiasm and commitment could never be faulted working in a professional manner at all times. Any teams that she led during the program were highly successful and she was well regarded by all stakeholders.

I would recommend her company, one of their teams or specifically Debbie working with a client’s team. This will ensure successful delivery and implementation of a project.

Kevin Bragg
Shared Service Centre – ATS Euromaster Ltd

I worked with Debbie for 15 months at ATS Euromaster Ltd. My position as the new Process Owner – Order to Cash was a very wide and varied role, especially after centralizing 8 Regional Businesses and 2 other subsidiary companies, into the new Shared Service Centre.

Debbie was seconded into the Order to Cash department to assist with the many processes, which required re-engineering subsequent to Centralization. Her role proved invaluable, as it was not initially evident how many system and process problems were in need of complete re-engineering. Debbie’s approach is both methodical and logical and her lateral thinking abilities always keep her focused on the end objective…read more

Debbie’s success within this area was very evident to the extent that under a temporary restructure, she took control of the whole of the Transactional Processing Section. This also proved to be successful and enabled her to focus on further improvements within a labor intensive area.

Debbie is very well respected within the ATS organization and is a credit to her company and a leading example to other professional colleagues. I look forward to having the opportunity of working with her in the future.

Jayne M Thompson M.I.C.M.

ATS centralized its 8 Regional Head offices 24 months ago into a Shared Service Centre, since this time as Process Owner – Accounts Payable I have worked alongside Debbie Fletcher. Debbie was seconded to Accounts Payable to primarily reduce administration backlogs, reduce headcount and implement process improvements for my department. Debbie approached this task with a “my own business mentality” was focused and demonstrated an uncanny knack of understanding the current operational systems shortcomings, and what was required to re-engineer and implement revised working practices.
During this time Debbie introduced a friendly, genuine, enthusiastic but fun way of working which was both methodical and logical and was led from the top down. Debbie always thinks big picture whilst never loosing sight of the minute detail required.

Debbie is the professional we all looked to for guidance and inspiration in times of crisis, and with her wonderful sense of humor we managed to find a solution to all the problems posed.

The success in my area of work was achieved, the removal of all invoice backlogs, 50% reduction in headcount and documented working processes with associated controls.

Debbie is well respected by all the ATS senior management team, she has the ability to bring out the best in people and is a consultant you could trust with your life, she treats your business as her own, a true professional and a role model for us all….read more

I sincerely hope I have the chance to work with her again; I am positive that her Company is the answer to any ailing business going through change.

S R Foster FCCA